Head to our Contact page by clicking here and complete the form with your query. Once you submit your request, a member of our team will get back to you as soon as possible.

All equipment and associated services — including shipment, training and commissioning — must be paid in full before departing from the factory.

Unless otherwise agreed upon or specified in a payment plan, the standard payment policy is 100% upfront and non-refundable.

For orders over $20,000, SOVDA offers split payment options. Additionally, we provide a 1% discount for full upfront payments exceeding $30,000.

Once we finalize a quote for your equipment, we'll request a shipping quote from our logistics department, which typically takes 2–3 days.

We ship DDU (Delivered Duty Unpaid) worldwide, except in the USA, where we ship DDP (Delivered Duty Paid).